Acuerdo de ventas

Definitions: Unless otherwise specified, the terms used on this page have the same meaning as in the User Agreement.

2.1. The subject of this Sales Agreement is the determination of the Services offered on the Site, the conditions for benefiting from these Services, and the rights and obligations of the parties. 2.2. The scope of this Sales Agreement comprises all notices, texts and declarations made by Rutaku regarding use, membership and Services within the Site. 2.3. By accepting the provisions of this Sales Agreement, you also accept all declarations made by Rutaku regarding use, membership and Services within the Site and undertake to act in accordance with these declarations. 2.4. All communication and correspondence between Seller and Buyer must be carried out solely through the Site. Any communication outside the Site is prohibited for both Buyer and Seller.

3.1. The Buyer may cancel or withdraw from a product or products for which they have made payment only within the cancellation conditions offered by the Site. 3.2. The Buyer shall ensure that the prices of the Products they have purchased or are entitled to purchase are paid to the Secure Account managed by Rutaku using the Secure Shopping Service (ARTICLE 6), to be blocked until the sale between Buyer and Seller, delivery of the Product by the Seller and acceptance by the Buyer are completed. 3.3. The Buyer accepts, declares and undertakes to give approval within 24 hours to complete the transaction upon receipt of the product. 3.4. The Buyer accepts, declares and undertakes that at any stage of the purchase-sale process on the Site and for whatever reason, if the Seller withdraws from selling and delivering the Product, Rutaku shall have no liability or obligation; and that they cannot demand from Rutaku the supply of the Product they are trying to purchase or its equivalent in any way, or any compensation. 3.5. The Buyer accepts, declares and undertakes that the Site cannot be held responsible for any problem that may arise after any Product sale, and that only the Seller can be held responsible in all problems that arise. 3.6. The Buyer accepts, declares and undertakes that the 7-day warranty period will begin after they confirm receipt of the Product/Service. (***) 3.7. The Buyer accepts, declares and undertakes that at the moment they press the button indicating that they have received the Product/Service, they have secured all controls regarding the order and have received the Product/Service in full. (***) 3.8. The Buyer must give approval for the Product/Service delivered by the Seller within 48 hours. If no approval is given within this period and the Buyer has no objection, the order shall be deemed automatically completed. (***)

4.1 The Seller accepts, declares and undertakes that the Products they offer for sale on the Site are owned by them and/or they are authorised to transfer ownership, that there is no legal or other impediment to the sale of the Product by them, and that the products do not infringe personality, copyright or other intellectual property rights. 4.2. The Seller accepts that all legal responsibility for the Products they offer for sale on the Site belongs to them, and that Rutaku has no direct and/or indirect relationship with them in any capacity regarding the offer and sale of the Product. 4.3. The Seller is responsible for the accuracy of the contents of the Product they offer for sale on the Site. They also accept, declare and undertake that they have access to the registered third-party links, phone and e-mail address required and/or possible for the transfer of the Product to the Buyer. 4.4. The Seller accepts, declares and undertakes that the Product they offer for sale does not have any restriction, prohibition, defect or any undeclared value-reducing quality. 4.5. The Seller accepts, declares and undertakes that they are fully responsible for security-related lockouts (restrictions) and/or restrictions or prohibitions that may arise from an action taken and/or occurring before the sale regarding the product they have sold. 4.6. The Seller accepts, declares and undertakes that they will not recover the account (Product) they have sold by contacting the relevant game company on grounds such as theft/loss of access, and that in the event this is carried out by themselves or another person, they will compensate all material and moral damage to be suffered by the Site and the Buyer and/or that an investigation may be opened against them for qualified fraud. 4.7. The Seller accepts, declares and undertakes that in the event they are found unjust and/or guilty by Rutaku regarding the product they have sold, if they do not accept the relevant offence and/or if mutual agreement cannot be achieved within the period determined by Rutaku, the matter shall be resolved in accordance with the Dispute Resolution clause referred to in this Sales Agreement. 4.8. The Seller accepts, declares and undertakes that in any action against the Buyer and/or Rutaku mentioned above, their Rutaku membership will be suspended and/or closed; and if an order is in question, the order may be cancelled against the Seller without notice and/or declaration. 4.9. The Seller has the right and authority to offer and sell a Product they will offer for sale on the Site at a fixed price (consideration) disclosed in advance. The Seller accepts, declares and undertakes that if the Buyer sends the Product price to the Secure Account, the Buyer is entitled to receive the Product on a priority basis. 4.10. The Seller accepts, declares and undertakes that the Buyer may request Rutaku to transfer the Product price in the Secure Account to the Seller's account upon receipt of the Product, or may return the Product to the Seller and request Rutaku to refund the Product price if the Product sent by the Seller goes beyond the features and content stated in the listing or has any prohibition or restriction. 4.11. If the conditions that the seller has accepted, declared and undertaken as mentioned above are not met during the delivery of the Order to the Buyer, the relevant order shall be cancelled against the Seller without any additional notice. In case this occurs, changing the password for the security of the account and ensuring account security is the responsibility of the Seller. 4.12. The Seller accepts, declares and undertakes that they have no remaining connection with the account (Product) they have sold and that they have transferred, assigned and conveyed all their rights to the Buyer. 4.13. The Seller accepts, declares and undertakes that after the completion of the sale and the transfer of the account in question to the Buyer, they will provide all information requested by Rutaku management regarding the account in all problems (*) that may arise, and that if they do not provide this information and/or the information they have provided is insufficient to resolve the problem, they will compensate the material and moral damage suffered by Rutaku. 4.14. The Seller accepts, declares and undertakes that they will be fully responsible (**) for the recovery of the account in question by contacting the relevant game company after the sale, in cases such as theft and/or loss of access. 4.15. The Seller cannot claim any rights in disputes that may arise when the Product or Service they have listed for sale is suitable for automatic digital delivery and the Product or Service is delivered instantly to the Buyer provided that payment is made by a Buyer and the price is transferred to the Seller. Sellers accept, declare and undertake to remove from publication the Products or Services they have withdrawn from sale by logging into the Site at the moment they withdraw. Otherwise, they shall be deemed to have given open consent to the sale. 4.16. The Site may ask the Seller detailed questions about the Product or Service they have listed for sale. These questions may relate to how the Product/Service was obtained, verification of usage rights, etc. The Seller accepts, declares and undertakes to answer all questions on this subject. The Seller accepts, declares and undertakes that if this information is not provided, the sale of the relevant Product/Service may be blocked and/or their Site membership may be closed until the required information is provided or permanently. 4.17. There is an additional Service on the Site called Doping used to highlight listings for sale. This service is only valid for the listing purchased, and the Seller has no right of cancellation/refund in cases where the listing is removed from publication (by the Seller or as set out in this Sales Agreement, e.g. the listing having conditions unsuitable for sale), the listing is sold, or the sale is cancelled because a listing removed for sale does not comply with the sales conditions. 4.18. The Seller accepts, declares and undertakes that they will bear the punitive damages not exceeding four times the sale amount, together with any material and moral damage that may arise from their failure to fulfil and/or inability to fulfil any of the conditions under this agreement. 4.19. The Seller's earnings will be transferred to the Seller's balance 7 days after the order is approved by both the Seller and the Buyer. (***) 4.20. If there is any problem with the Product/Service purchased by the Buyer, the Seller is obliged to resolve the problem. If the problem is not resolved, the amount paid for the order will be refunded to the Buyer. If the problem is resolved, the warranty period will continue from where it left off. (***) 4.21. When payment is made for any listing of Sellers, they accept, declare and undertake to establish the necessary communication through the communication channels on the Site to deliver the relevant Product/Service to the Buyer within 24 hours. (***) 4.22. In Item (in-game items etc.) and Gold (game currency etc.) listing sales, the sale amount will be transferred to the Seller's balance 6 hours after the order is completed. * All problems: Lockout, ban or loss of access to the account ** Full responsibility: Recovering (reclaiming) an account from game companies requires having the information entered when the account was first created (creation date, email, date of birth, etc.). Therefore, the Seller is held responsible in cases of account recovery, considering that the recovery (reclamation) cannot be carried out outside the control of the person who created the account and that the Seller has undertaken that the ownership right belongs to them. *** Applies to Products/Services listed through the general listing system offered on the Site.

5.1 Digital Products: No refund is made for digital products after the order is approved and the Product is delivered/sent. If you experience problems while receiving, downloading or using digital products offered for sale on the Site and/or offered for sale by the Site, you should first contact Rutaku for help. Relevant legislation can be found in Article 15(ğ) of the DISTANCE CONTRACTS REGULATION. 5.2 Game Accounts: No refund is made for purchased game accounts after the order is approved and account information is shared with the User, if there is no error in the information provided by the Seller and/or there is no problem that would reduce the account value to a reasonable extent (****). If you experience problems while receiving or using game accounts offered for sale on the Site and/or offered for sale by the Site, you should first contact the Site for help. **** Reasonable extent: As Rutaku, we add many contents to the Site through automatic software. These contents are updated at certain intervals, and due to rapidly changing contents such as in-game currencies, there may be differences in the content of the account (Product) expressed in the listing at the time of your purchase. However, this situation does not have a major impact on the value of the account. In any case, if this change significantly affects the account value, we can assist Buyers with their cancellation requests. The authority for the evaluation of your request will be the Sales Representative to be assigned to your transaction by the Site.

6.1. Buyer and Seller reach agreement on the price, qualities and delivery conditions of the Product through the Services provided on the Site managed as a virtual marketplace and by their mutual consent. 6.2. Rutaku management provides Service to Buyer and Seller within the Secure Shopping System at the stage of payment of the Product price during the purchase-sale process. The Secure Shopping System protects the Seller against the risk of not collecting the price in return for delivery of the Product; and the Buyer against the risk of not receiving the Product or not receiving it in the desired quality and conditions in return for payment of the price. 6.3. In the Secure Shopping System, Buyer and Seller are the parties to the transaction; Rutaku is involved in the management of payments. Rutaku opens an account with the bank under the name Secure Account. The Secure Account is managed by Rutaku as a reliable third party legally independent from Buyer and Seller. Rutaku, which is not a party to the purchase-sale process, manages the entries of Goods and/or Service prices to the Secure Account and their exits from the Secure Account in accordance with the instructions of the Buyer and Seller and the transactions they carry out through the Site. The ownership of the Goods and/or Service prices deposited in and held in the Secure Account does not belong to Rutaku. 6.4. Buyers deposit the Product prices they have agreed with Sellers into the Secure Account under the management of Rutaku, and the entries to the Secure Account consist of the Product prices deposited by Buyers. The exits from the Secure Account consist of the amounts transferred to Seller accounts as Product price in accordance with the instructions of Buyers; Product prices refunded to Buyers when the sale does not take place in accordance with the conditions agreed between Buyer and Seller; and amounts transferred to the Rutaku account as Bank commissions and Rutaku Service commission at the stage of payment to Sellers in accordance with the instructions of Buyers. The Secure Account managed in accordance with instructions is held with the bank and all records are established in the internet environment. 6.5. Users are directly and/or indirectly responsible for all kinds of tax, duty, fee and similar obligations arising from the sale of Products purchased and sold through the Secure Shopping System and its Services or from transactions related to the sale. None of the responsibilities arising from any tax, duty, fee and similar obligations that may arise from sales and transactions belong to Rutaku.

This agreement shall remain in force indefinitely from the moment it enters into force upon completion of the Sale.

Istanbul Courts and Execution Offices have jurisdiction over disputes arising from this agreement.

The User is deemed to have read, understood and accepted this Sales Agreement with all its provisions from the moment they make payment for any order and/or add a Product listing for sale.